The hotel offers amenities for your comfortable stay and unforgettable experiences
Really good Assistance
“The reception team was incredibly helpful, quickly resolving my laundry issue and providing clear directions around the hotel.” view full review
Delicious Breakfast
“I thoroughly enjoyed the breakfast, which was simple yet abundant and set me up for a great day ahead.” view full review
Cozy Comfort
“The room was not only spacious but also extremely comfortable, making my stay very enjoyable.” view full review
Fantastic Showers
“The hot showers had excellent pressure and provided a perfect way to relax after a long day.” view full review
General
No smoking on site
Free Wi-Fi in public areas
Parking
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Lift
Coffee shop
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Skiing
Billiard tables
Services
Housekeeping
Ski equipment hire
Ski pass vendor
Tours/Ticket assistance
Welcome drink
Dining
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Board games
Children's menu
Children's play area
Game room
Spa & Leisure
Sun terrace
Leisure/ TV room
Public Bath
Room features
Heating
Terrace
Garden furniture
Bathroom
Free toiletries
Media
Flat-screen TV
Show more
Location
Carretera Dels Plans De Ransol,
El Tarter,
Andorra,
AD100,
Canillo
Map view
Carretera Dels Plans De Ransol,
El Tarter,
Andorra,
AD100,
Canillo
City landmarks
Church
Church of Sant Joan de Caselles
2.5
km
Museum
Museo de la Moto
2.6
km
AD100 Canillo
Grandvalira
3.2
km
Church
Eglise de Sant Bartomeu de Soldeu
2.6
km
Ctra. de Montaup
Mirador del Roc del Quer
3.9
km
Pic d'Encampadana
2.6
km
Church
Esglesia de la Santa Creu de Canillo
3.3
km
AD100 El Tarter
Grandvalira Sector Soldeu
2.8
km
s/n Crta. General
Calbo Equestrian Center
2.6
km
Church
Iglesia de San Serni de Canillo
3.4
km
Estanyo del Querol
3.0
km
Cascade de Moles
3.2
km
Roc del Quer
3.3
km
Theme Park
Mon Magic Canillo
3.3
km
Church
Our Lady of Meritxell
4.6
km
Capella de la Santa Creu de Canillo
De Canillo a Meritxell
3.5
km
Ctra. de Montaup
Mirador Roc Del Quer
4.0
km
Tossal de la Llosada
3.6
km
Church
Esglesia de Sant Miquel de Prats
4.0
km
Collet de Montaup
4.1
km
Carrer de Meritxell
Santuario de Meritxell
4.6
km
AD200 Encamp
Pla de les Pedres Grau Roig
4.7
km
Carretera de Prats
Cruz de los 7 brazos
4.1
km
Font Blanca
4.3
km
InclesAndorra
Valle de Incles
4.6
km
Estany de Cabana Sorda
4.7
km
Pic de l'Estanyo
4.8
km
Cami Ral de Canillo a Meritxell
Cruz de Meritxell
4.7
km
AD100 El Tarter
Grandvalira Sector El Tarter
12.5
km
Nearby
Church
Sant Jaume de Ransol
350 m
Restaurants
Borda de l'Horto
11.4
km
s/n Ctra. General Presa de Ransol
Restaurant Manacor
740 m
Carretera General De Canillo a Ransol
Cavalls i Neu
11.6
km
CG- 2
Pic Blanc
1.3
km
S/N Ctra General
Reviews and Ratings
Feedback from previous guests about their experience.
88%
liked the hotel and would stay again
Helpful staff
Stunning views
Limited dining variety
Could use modern upgrades
8.8/10
Great
Rooms
8.5
Location
9.4
Service
8.7
Dining
8.3
Guest reviews
8.8/10
based on 60 reviews
8.0
8.0/10 based on 679 reviews
Ella
United Kingdom,
January
2025
9.0/10
I had a delightful stay at this hotel thanks to the stunning views and the spacious rooms that made for a comfortable experience. The staff were incredibly helpful, especially when I needed directions or assistance. I really appreciated the hearty meals served, particularly the breakfast, which was both satisfying and plentiful. However, it can get a bit crowded due to school groups, and some might find the simple room amenities lacking in luxury.
Rooms
8.0
The rooms were quite spacious and simply designed to meet my needs adequately.
Service
9.0
The staff were prompt and effective in resolving any issues that arose during my stay.
Location
10.0
The hotel's proximity to the El Tarter ski lift is a fantastic advantage for anyone looking to hit the slopes.
Dining
9.0
I thoroughly enjoyed the hearty meals served at the hotel, especially dinner.
Facilities
8.0
The hotel had comfortable public areas where I could relax after a long day on the slopes.
William
United States,
January
2025
8.4/10
I had a wonderful experience at this hotel, highlighted by the incredible staff who were always there to help. The cleanliness and maintenance of the facilities were impressive, making my stay very comfortable. I particularly enjoyed the delicious meals offered during breakfast and dinner, which kept me well-fed for my days on the slopes. However, it can get a bit noisy due to large groups, and the availability of some amenities could be improved.
Rooms
8.0
The rooms were spacious and had a functional design that met all my needs.
Service
9.0
The staff was very proactive in addressing any issues that came up; they resolved maintenance problems quickly.
Location
9.0
The proximity to the El Tarter ski lift was a significant advantage, making it super convenient for skiing.
Dining
9.0
I really appreciated the hearty and delicious meals during my stay; they exceeded my expectations.
Facilities
7.0
The hotel offered various leisure activities which provided a fun experience, though more options would have been welcome.
Maria
United Kingdom,
January
2025
8.4/10
During my stay, I was particularly impressed by the friendly and helpful staff, who were always ready to assist with any inquiries. The hotel's cleanliness and well-maintained facilities contributed to a comfortable atmosphere, and the stunning views from my room were truly a highlight. However, while the dining options were hearty, I felt there could be more variety. The location was fantastic for skiing enthusiasts, making it easy to access the slopes, but some amenities could benefit from modernization.
Rooms
8.0
The rooms were spacious and designed to meet basic needs, providing a good amount of comfort.
Service
9.0
The quick and effective communication from the reception staff was commendable; they really went out of their way to help.
Location
10.0
With its proximity to the El Tarter ski lift, the location is ideal for anyone looking to hit the slopes quickly.
Dining
7.0
The meals provided were hearty and satisfying, but I found the breakfast options to be somewhat limited in variety.
Facilities
8.0
Overall, the hotel had good public areas for relaxation and included leisure activities like a pool table for entertainment.
Ethan
United Kingdom,
January
2025
8.8/10
I had an amazing time at the hotel with its stunning views and spacious rooms, which made my stay incredibly comfortable. The dining experience was delightful, especially the hearty meals that kept me satisfied throughout the day. However, access to ski activities required a bit of planning, which was not always convenient. Overall, I felt very positive about my experience.
Rooms
9.0
My room was spacious and well-designed, offering plenty of comfort during my stay.
Service
9.0
The staff were quick to resolve any issues, ensuring that my experience was smooth and enjoyable.
Location
8.0
The hotel is ideally located near the El Tarter ski lift, making it perfect for skiing enthusiasts like me.
Dining
9.0
The meals provided were delicious and filling, particularly the breakfast that started each day off on the right note.
Facilities
8.0
I enjoyed the leisure activities offered, especially the comfortable public areas where I could unwind.
Penelope
United Kingdom,
January
2025
9.4/10
I had a wonderful experience at the hotel, with the staff being incredibly helpful and friendly throughout my stay. The rooms were not only clean but also surprisingly spacious, which was great for my group. The views from my room were simply stunning, and the proximity to the ski lift made it super convenient for skiing. The only downside was that the dining options could have been a bit more varied, especially for breakfast. Overall, it truly felt like a home away from home.
Rooms
9.0
The rooms were spacious and well-maintained, offering plenty of comfort.
Service
9.0
The staff were quick to resolve any issues and provided great assistance throughout my stay.
Location
10.0
It's located very close to the El Tarter ski lift, which was a huge benefit for skiing enthusiasts like me.
Dining
7.0
While the meals were hearty and satisfying, I wish there were more options available for breakfast.
Facilities
8.0
The public areas were comfortable and inviting places to relax after a day of activities.
Layla
United Kingdom,
January
2025
9.0/10
I had a delightful stay at this hotel, where the staff were incredibly friendly and helpful, especially with providing directions and solving minor issues. The hotel is wonderfully clean and well-maintained, which contributed to my overall pleasant experience. The proximity to the El Tarter ski lift is fantastic for ski lovers like me. However, the dining options could have been more diverse, as the meals were hearty but somewhat limited in variety.
Rooms
8.0
The rooms were spacious and designed simply but functionally, which met all my basic needs adequately.
Service
9.0
The staff's promptness in resolving maintenance issues really stood out, making me feel well taken care of throughout my stay.
Location
10.0
The location is perfect for skiing, being so close to the El Tarter ski lift, and it also allows for easy access to stunning natural surroundings.
Dining
7.0
The meals during breakfast and dinner were delicious and filling, though I wished for more variety to choose from.
Facilities
8.0
The comfortable public areas provided inviting spaces to unwind after a long day of skiing, and the entertainment options added a fun touch to the experience.
Helpful staff
Limited dining variety
Henry
United States,
December
2024
9.2/10
I had a wonderful stay at this hotel! The staff were genuinely friendly and eager to help with any questions I had, especially when I needed laundry assistance and tips for getting around. The rooms were spacious and kept in great condition, making my time there very comfortable. I also enjoyed the hearty meals, particularly breakfast and dinner, which were both delicious and filling. However, I did notice that the availability of leisure activities was a bit limited, and the atmosphere felt a tad lively due to school groups, which might not suit everyone's tastes.
Rooms
9.0
The rooms were spacious and well-maintained, providing a high level of comfort throughout my stay.
Service
8.0
The staff were always prompt in addressing any maintenance issues and were very effective in communication.
Location
9.0
The hotel is conveniently close to the El Tarter ski lift, making it an ideal spot for skiing enthusiasts like me.
Dining
9.0
I was really impressed with the quality and quantity of the meals; they were both hearty and satisfying.
Facilities
8.0
The public areas were comfortable and inviting, allowing me time to relax after a busy day.
Sam
United Kingdom,
December
2024
8.6/10
I had a lovely stay at this hotel, where the staff was incredibly helpful, and I was impressed by the cleanliness of the facilities. The meals were generous and satisfying, and I couldn't get enough of the stunning views from my room. However, the hotel is busy, especially during peak times, which can lead to a lively atmosphere that may not be suitable for everyone.
Rooms
9.0
The rooms were spacious and had a simple yet functional design that catered to all my needs.
Service
8.0
The service was prompt and effective, with staff addressing any maintenance issues quickly.
Location
10.0
The location was perfect for skiing, being very close to the El Tarter ski lift.
Dining
9.0
I thoroughly enjoyed the hearty meals provided; they made for a pleasant breakfast experience.
Facilities
8.0
The hotel offered various leisure activities, including a pool table, which added a fun break from skiing.
Marie
United States,
December
2024
8.2/10
My stay at the hotel was enjoyable overall, with the stunning views forming a highlight of my experience. The spacious rooms provided a comfortable environment, and I appreciated the delicious meals offered throughout my stay. On the downside, the dining options for breakfast could have been more varied, and the Wi-Fi availability could use improvement.
Rooms
9.0
The rooms were spacious and provided the comfort I needed, especially for my group.
Service
8.0
The staff was incredibly helpful, addressing maintenance issues promptly.
Location
9.0
The hotel's proximity to the El Tarter ski lift made it convenient for skiing enthusiasts like myself.
Dining
7.0
The meals were delicious and hearty, but I wished there were more choices at breakfast.
Facilities
8.0
The hotel had inviting public areas, a pool table, and other leisure activities that added to my enjoyment.
Layla
United Kingdom,
December
2024
9.0/10
The hotel provided a wonderful experience with its breathtaking views and spacious rooms, making it a perfect choice for those who love nature and skiing. The meals were hearty and satisfying, a great way to start or end the day. However, some may find the atmosphere a bit too lively due to the presence of large groups, which could be a downside if you're looking for quiet relaxation.
Rooms
9.0
I was pleased with how spacious the rooms were, providing plenty of comfort during my stay, especially for my group.
Service
9.0
The staff were prompt and effective in resolving any issues we encountered, making my stay stress-free.
Location
10.0
Being so close to the El Tarter ski lift was a huge plus for me as a ski enthusiast. The natural beauty surrounding the hotel was an added bonus.
Dining
8.0
The meals offered were delicious and fulfilling, particularly the breakfast. I appreciated the variety and quality.
Facilities
8.0
The public areas were comfortable and inviting, providing nice spaces to unwind after a day of activities.
Stunning views
Lively atmosphere
Shane
United States,
December
2024
8.6/10
I had a wonderful stay at this hotel, thanks to its friendly and attentive staff who were always willing to lend a hand. The facilities were impressively clean and well-kept, making for a pleasant environment throughout my visit. I especially enjoyed the hearty meals provided during breakfast and dinner that left me satisfied. However, the vibrant atmosphere, while enjoyable, might not be ideal for those seeking complete tranquility. Overall, this hotel offers great value with spacious rooms and stunning views.
Rooms
8.0
The rooms were spacious and designed to meet essential needs comfortably.
Service
9.0
The staff were prompt in resolving any issues I encountered, making my stay hassle-free.
Location
9.0
The hotel is conveniently located close to the El Tarter ski lift, which was fantastic for skiing enthusiasts like me.
Dining
9.0
The meals were delicious and hearty, providing a satisfying dining experience.
Facilities
8.0
The public areas were comfortable and inviting, perfect for relaxation after a day of activities.
Jim
United States,
November
2024
8.4/10
I had a wonderful experience at this hotel. The staff truly stood out, being incredibly helpful and attentive throughout my stay. I was blown away by the spacious rooms and the breathtaking views from my window. The dining options were hearty and made my mornings and evenings enjoyable. However, the lively atmosphere, while fun for some, might be a bit too energetic for those seeking a quieter experience.
Rooms
9.0
The rooms were spacious and offered stunning views, contributing to a very comfortable stay.
Service
9.0
The staff was incredibly helpful, resolving any issues quickly and efficiently.
Location
10.0
The hotel is conveniently located near the El Tarter ski lift, making it perfect for ski lovers.
Dining
8.0
I really enjoyed the hearty meals provided for breakfast and dinner.
Facilities
8.0
The public areas were inviting, providing a great spot to relax after a day on the slopes.
Ernie
United States,
November
2024
9.6/10
This hotel provided a wonderful experience with stunning views that really enhanced my stay. I was particularly impressed by the delicious meals served during breakfast and dinner. The spacious rooms offered a comfortable retreat after a day on the slopes, and the location was perfect for accessing the El Tarter ski lift. However, the maintenance of some amenities could use improvement, as I encountered a few issues that took a bit longer to resolve than expected.
Rooms
8.0
The rooms were spacious and well-designed, providing a comfortable place to unwind.
Service
7.0
The staff was quick to respond to my maintenance requests, although it did take some time to fully resolve a couple of issues.
Location
9.0
The hotel has a fantastic location for skiing, being so close to the El Tarter ski lift, which made access very convenient.
Dining
9.0
The meals were hearty and satisfying, with breakfast being a standout for its quality and variety.
Facilities
8.0
The hotel provided a range of facilities, including comfortable public areas for guests to relax and enjoy.
Mia
United Kingdom,
November
2024
9.6/10
My stay at the hotel was filled with delightful experiences, especially thanks to the friendly and helpful staff who made everything easier for us. The facilities were clean and well-maintained, and I thoroughly enjoyed the hearty meals we had for breakfast and dinner. One of the highlights was the stunning views from our room, which really added to the overall experience. On the downside, while the location was great for accessing ski lifts, it didn't offer much else in terms of local attractions.
Rooms
8.0
The rooms were spacious and had a functional design that served all our needs perfectly.
Service
9.0
The staff were attentive and quick to resolve any issues we encountered, which made our stay hassle-free.
Location
8.0
The hotel's proximity to the El Tarter ski lift was a significant advantage for my skiing plans, although there wasn't much to explore nearby.
Dining
9.0
We were pleasantly surprised by the quality and quantity of the meals, especially at breakfast; everything was delicious and satisfying.
Facilities
9.0
The common areas of the hotel were comfortable and inviting, making it easy to relax after a long day of activities.
Alexander
United States,
November
2024
9.8/10
My stay at the hotel was enjoyable with a few highlights like the stunning views from my room and the friendly, multilingual staff who were always ready to assist. The dining experience was fantastic, especially the hearty meals at breakfast and dinner. However, although the public areas were inviting, I found the overall atmosphere a bit too lively due to the presence of school groups, which might not suit everyone's taste. The hotel's location was perfect for skiing, being very close to the El Tarter ski lift, but some might find the noise from groups a bit off-putting.
Rooms
8.0
The rooms were spacious and had a functional design that met all of my needs.
Service
9.0
The staff were very helpful and communicated effectively, addressing any maintenance issues promptly.
Location
10.0
The location is superb for ski enthusiasts, just a short walk to the ski lift, and offers great access to nature.
Dining
9.0
I really enjoyed the delicious and hearty meals provided, especially at breakfast and dinner.
Facilities
8.0
The public areas were comfortable and provided a nice space to relax after a day on the slopes.